Paul Downs Custom Conference Tables Welcomes Tom Hefferon

vXchange Blog Photo

Callers to Paul Downs will hear a new voice answering phone calls and working with them on their custom projects. Tom Hefferon has been hired as Client Relationship Manager to work with existing and past clients on any customer service requests, referrals, and project planning.

Tom Hefferon – Client Relationship Manager

“We are poised for further growth and expansion and adding a proven Client Relationship person means we can be answering questions, creating more custom-designed projects, and maintaining the high quality of interaction we are known for,” said Paul Downs.

When asked what his first few days on the job were like, Tom replied, “Educational and a great learning experience. I was thrilled to be able to see the process in the woodworks studio and amazed at the real artistry and craftsmanship and care that goes into every table.”

Tom has always been in the business of making people happy. He started his first year of college at the campus radio station and then proceeded to work in the radio and entertainment industry for eighteen years. Tom took some time away from radio to pursue a career in finance. He worked for New York Life and Guardian Life Insurance companies as an agent for three years where he enjoyed working with people to protect their assets and plan for a brighter future. Today, Tom is looking forward to a bright future as the Client Relationship Manager at Paul Downs. He wants to use what he learned in the past to put a smile on the face of each and every client of Paul Downs Custom Conference Tables.

You can contact Tom directly at

You can also connect with Tom on Linked In.

For help designing your custom conference project. call us today at 484.680.7102 or email us

Check out our official chair partner, Humanscale.

For inspiration, view our gallery of modern and classic styles!

To order a copy of Paul’s book, Boss Life, visit your local bookseller or

To find out more about the events Paul Downs will be attending, check out our Twitter and Facebook.

Paul Downs Cabinetmakers is celebrating 30 Years of American Craftsmanship and Innovation.