Nightmare Scenario Category | Paul Downs Cabinetmakers

Google Rating

5.0

Based on 89 reviews

Paul Downs Cabinetmakers

5.0

14:42 16 Aug 22

From a vision to final product, Paul Downs worked with us every step of the way! What they delivered exceeded our expectations. Would gladly work with them again.

Kurt next Grindeland

14:54 22 Jun 22

This is my 5th table through Paul Downs and I love it and the service even more! TOP OF THE LINE PRODUCT!!!!!

Team HHL

14:36 23 Apr 22

We had the pleasure of working with Paul Downs Cabinemakers Inc on a project in Buffalo NY for a private country club board room makeover. PD designed, fabricated and installed a custom wood executive board table for 14 persons and a beautiful credenza for the room. The people at PD are very professional and easy to work with and the project was a smashing success. Thank you!HHL Architects

John Hannah

18:03 11 Mar 22

They made a school board directors table for us and it is fantastic. It met our needs, met our budget, and it added the missing piece we needed for professionalism in our board meetings. They were great to work with and helped greatly in designing what we needed.

Mike Moran

17:02 10 Mar 22

Shipley & Horne, P.A. is a small Administrative Law practice. Paul Downs’ team designed a conference room table which serves as the focal point of our primary conference room. The workmanship and overall quality of the table is readily apparent. From start to finish Paul’s team maintained communications, meeting all stated timelines for delivery. We will not hesitate to rely on Paul Downs Cabinetmakers to support the firm's future custom furniture needs.

Ben Henson

21:44 22 Feb 22

Paul Downs made a beautiful center piece for the main area of our office. Its a wow piece for when we have guests...but we use it every day to sit and eat together. Custom furniture is not cheap but when making a statement to a customer or supplier it adds extra credibility. I would highly recommend their workmanship and their team. Very professional and communicative through every step of the process.Thank you - Ben Henson Dynamic Metal Services.

Stephen Griffin

19:43 20 Jan 22

I run a small law firm in Boston, Mass. Over the past 5 years, Paul Downs has built two custom pieces for me, a conference room table and more recently, an L-Shaped desk for my office. Both pieces are gorgeous and of extraordinary quality. Both were built to the exact dimensions we needed. They were not inexpensive and they took some time to arrive, but both items are extremely high quality and will last longer than I will. The customer service, shipping and installation were also excellent.

Anita Kreps

20:59 10 Jan 22

We ordered a conference table and matching credenza for our business conference room. We had a long list of specific features for our conference room furniture and Paul Downs was able to meet all of our expectations.The design and planning process was easy and the product we recieved is of the finest quality. Additionally, it was refreshing to work with a team that promptly followed up on every question, email and phone call.

David

19:07 03 Jan 22

It is so nice to have a solid, quality, American-made, boardroom table in our offices now. Thank you Paul Downs! The interaction with the design team and our being able to control many aspects of the actual design make this table feel like it's a one-of-a-kind. Everyone involved from accounting to shipping was professional and courteous, and the deadlines given were met at each milestone.We highly recommend Paul Downs Cabinetmakers!

Cindy Johns

18:27 08 Oct 21

The team at Paul Downs designed an outstanding conference table for our foundation. The table beautifully and richly tells our story. You have surpassed our greatest expectations. It is a family heirloom and a wonderful reminder of our mission for God.

Barry Hall

13:10 27 Sep 21

Our company built a new headquarters in 2018 and for three years we searched for the perfect conference room table for our boardroom. We knew we were being picky, but also knew it deserved the perfect table. Finally we came across Paul Downs Cabinetmakers and they helped us custom design exactly what we were looking for. They worked hard to match the existing furniture in the boardroom and reworked our logo into the table to get it just right. We are very pleased with how it turned out. It certainly has that 'wow' factor when walking in the boardroom and seeing it for the first time. We highly recommend Paul Downs Cabinetmakers for anyone searching for that perfect piece of furniture and needs help bringing it to life!

Neil Rivel

11:32 06 Aug 21

Seamless transaction from start to finish. Everyone was extremely helpful at Paul Downs.

Martha Minogue

16:43 26 Jul 21

The team at Paul Downs couldn't have been better to work with and the tables are beautiful! They were very accommodating working with our project schedule and the room AV requirements/integration within the tables.Can't wait for the client to move into their new space and start to enjoy them!We will definitely recommend the Paul Downs team for any other custom work desired.

Amy Evenson

20:19 20 Jul 21

From start to finish, the Paul Downs Custom Furniture process was top notch. The designers took my vision and space and created a beautiful quality piece at a fair price. I highly recommend them for your next custom table project.

Burns Getchell

16:31 17 Jun 21

Had a great experience getting our conference table from Paul Downs. From the design phase with Nate to the delivery with Andy and Carolina, everyone was extremely helpful and made the experience one of a kind. Easily some of the best customer service I have ever experienced and very thorough in there process.

John Serritella

16:03 10 Jun 21

We had our conference table completed yesterday and looks fantastic in our new facility!The level of service and the quality of our Table far exceeded my expectations for our conference room.Thank you from all of us @CHICAGO ANODIZING COMPANY !

Roch Clapp

16:24 04 Jun 21

Just received our new conference table. Super pleased with how it turned out. PDC was very professional and communicated well throughout the entire process. They have a good team and I would highly recommend them.

Ed Ratka

14:35 07 May 21

From the moment we had our first call to the installation of our conference room furniture, the level of service was impeccable. The design and craftsmanship of our conference room tables and credenzas is outstanding. We are proud to have such beautiful pieces part of our newly renovated law firm office.

Peter Patraka

19:48 26 Apr 21

Andrew Yallop

00:21 23 Apr 21

Former employee and wanted to let people know how other American woodworking and conference table manufacturers should operate! Paul Downs Cabinetmakers is a great example.The owner treats his employees like a part of his family. From the guy sweeping the floor all the way to the top, everyone is treated as a valued team member who is actually heard throughout the organization. Everyone’s input is valued.I spent 3-1/2 years working for Paul Downs and it was a wonderfully unique experience in a trade that is often underpaid and undervalued.The team works very well together, from an open initial brainstorming process, to fabrication, to packaging and final installation.You set your own schedule, and there’s never an issue if you have something come up.Pay was great with the owner trying to ensure his biggest asset, his employees, had a livable wage and benefits.It was a great team, great work I could be proud of, and an awesome experience! Keep making gorgeous stuff guys!

Tori James

20:12 16 Apr 21

The entire team at Paul Downs did an amazing job. They built our law firm a beautiful boardroom table and matching credenza. Everyone (shipping coordinators, project managers, engineers, etc.) went above and beyond to make sure that all of our needs were met. They explained everything and were very responsive throughout the entire process. I highly recommend them!

Leslie Hutchison

14:38 14 Apr 21

As an interior designer working on commercial projects, it can be challenging to find quality conference tables for clients. Paul downs created a gorgeous custom modular table for my country club client that allows flexibility to configure tables into one large table , two tables or four tables. They worked with me throughout the entire process and provided the necessary drawings and details. The table finish and workmanship is beautiful! I am so impressed with the quality and the service provided by Paul Downs' project team. I look forward to working with Paul Downs in the future.

Anne McDermott

17:51 17 Mar 21

Working with Paul Downs to design, create and install our company's boardroom table was a seamless process and the finished product absolutely exceeded our expectations. Every team member, from designer to project manager, was super responsive, friendly and demonstrated complete expertise.I wouldn't hesitate to work with the Paul Downs company again and can't recommend them more highly! A truly great experience from start to finish with a beautiful table to show for it!!

Chris James

16:44 16 Mar 21

The table was exactly as designed and they met the deadline that was promised. They communicated throughout the process and installation went off without a hitch. Everyone is pleased by the new addition to our board room.

Doug Burton

13:49 12 Jan 21

This was the very best customer experience I have every had with a custom conference table manufacturer in my 35 years of business in this industry.From the design to the interaction with Paul Downs with the end user to the installation; it was a 10 out of 10 in every way.The end user is even more pleased with the end result than we are!

Barbara Winnick

18:49 04 Jan 21

This has been a wonderful experience. My table is beautiful and everyone was very helpful.

Dan Jacobs

16:09 04 Jan 21

We would certainly recommend Paul Downs for not only the beautiful conference table and credenza they made for our church but willingness to help us thru the process and patience as we made decisions. Great organization.

Chuck Mosser

22:35 24 Nov 20

Always great working with Paul Downs and their superb craftsmen. Our second conference room table complements our first one that was designed five years ago. High marks from the start of the project to final delivery and assembly at our new offices. Chuck Mosser, EVP/CFO @ IntelliGenesis, LLC

John Pfister

18:00 27 Oct 20

Nate did a wonderful job designing our conference room table incorporating our logo. He was easy to work with and patient when we went through different variations. The final product is absolutely stunning and will be proudly used in my main conference room for years to come.

Charles Johnson

19:09 21 Sep 20

Hard to express how satisfied we are, not only with the product which is absolutely beautiful but this is the way business should be done! If more companies in the U.S. would provide "real service" like Paul Downs does we would not even consider buying from another country. Every step of the way was a pleasure and extremely professional. Other companies should take note of the customer service and relationship development from Paul Downs. 5 STARS PLUS!

Teri Ord

21:14 27 Aug 20

Paul Downs made a custom dining room table and 8 chairs for me years ago. I still love it, and it is in wonderful shape and just as beautiful as when I first bought it. He worked with me to design exactly what I wanted and even went on his own to a furniture shop to see a table that I liked. He designed one that was 10 times better- more solid and stable, more beautiful and with leaves that just magically slid out when I needed a bigger table! I have to say it was one of the best business experiences I have had with anyone. He was patient, nice, flexible and most important, a straight shooter who did what he said. His talent and high standards are obvious once you start working with him. He is a true artist with wood!

Jennifer Sterner

12:21 18 Aug 20

Top Notch Company! Excellent customer service and genuinely good craftsmanship. Initially they crafted a beautiful custom table and matching credenza for our boardroom. A year later we asked for another custom table to match the large table and catering credenza that would house a small fridge. They knocked it out of the park on both projects....completely exceeded our expectations! The pictures do no justice to these beautiful pieces. I highly recommend Paul Downs Cabinetmakers if you're looking for quality, custom work.

R S

12:30 13 Aug 20

Paul Downs Cabinetmakers exceeded our expectations, from the very beginning of the design process all the way through to the installation of our conference table and credenza. Great communication and are engaged each step during the process of design, production and installation. We could not be happier with the entire experience.Property Manager Brethren Mutual Insurance Company

Brent Barkley

23:45 27 Jul 20

Paul Downs delivered a beautiful and well constructed table. They maintained great communication throughout our project and made sure we got exactly what we wanted. Our installation was professional and quick. Even during the Covid pandemic, Paul Downs stayed in contact and kept our project moving. We are excited to gather around our table for many years to come.

Leah Oliver

17:16 15 Jun 20

We were looking for a modular elegant looking board for our boardroom and were challenged with finding a table that would fit in our rectangular space. The whole process start to finish was professional and Paul Downs staff were accommodating and provided options for our needs. We ended up purchasing the board table, presenter table and two small movable tables. The logo was an option that was suggested by the designer and it was a great addition. The table was assembled by our staff and the documentation provided to us was spot on. The quality of the table and the workmanship is meticulous and you can tell that there was a lot of thought and care put into the design and construction of the table.

Cameron Williams

16:58 31 Mar 20

A fantastic place to work if you are given the opportunity. Paul has assembled a group of hard working, intelligent, and passionate group of people to deliver a fantastic and unmatched end product. As an engineer, I was offered competitive pay and opportunity to work on exciting projects with diverse challenges. This job takes place in a fast paced manufacturing environment where you will succeed if you have a good attention to detail and are as committed to the end product as everyone else that works here.

SFS Installations

22:50 06 Mar 20

Joshua Bernstein

14:43 04 Feb 20

To get the idea what Paul Downs is about, you can read Paul's excellent book 'Boss Life' about running a small business or you can take a look at his archive of NY Times columns, you can also ask to discuses their operating manifesto on Culture, Craftsmanship & Prosperity.But seeing his shop in action is really something to witness.In a high-tech sales and design studio, engineers interface virtually with clients around the world designing one of a kind conference tables in real time. After their work has been finalized it goes onto the shop floor where artisan woodworkers and craftsmen use a process of continuous improvement to make custom conference tables and some other furniture pieces.Everything about this shop screams perfectionism. The floors are swept, every stack of vernier or wood board is organized. Work that is better done by machine is done with CNC and other woodworking technology. Finished pieces are assembled and inspected prior to shipping These guys do their work as true craft and design professionals.The final tables can be seen on their website and social media are second to none.This is a high end process for businesses who are ready to invest in the look of a killer conference room that the Paul Downs team can bring to reality.

Kristy Casaccio

14:48 04 Nov 19

Matt Boucree

14:30 20 Sep 19

My experience with purchasing our conference room table from Paul Downs was excellent. They assisted us throughout the process, incorporated our changes, and stored the table until we were ready for delivery. The quality is excellent. Delivery and set up was perfect. Very satisfied.

Rebecca Rivers

21:21 12 Sep 19

Joseph Mitchell

17:10 09 Sep 19

Great experience from start to finish. Great service and we ended up with an amazing table and desk for our conference room. We gave them our vision and they made it happen. Thank you!

John Wheaton

14:27 29 Aug 19

Tim Delorenzo

19:13 12 Aug 19

The most professional company we worked with throughout our construction job. Nate (design) and Andy (project management) were our main contacts. They were engaged throughout the process. They presented multiple options every step of the way. They were extremely responsive and helpful. They delivered on time. Quality of work was incredible. We'll be using them again for other custom furniture needs coming up. Highly, highly recommend them.

Louann Thornton

02:44 23 Jul 19

I am an architect and interior designer and was seeking a custom made conference table for my husband’s company. I am very particular and highly appreciate quality craftsmanship. Paul Downs made the entire process seamless and efficient, which is important to me...and I am sure to many. Everything was pinpointed and accurate so that there was no question that all my wishes were addressed. The table is exquisite and the quality is top notch. I would definitely recommend them to anyone. Now if I could only convince them to branch into private residential tables!

Rob Green

17:01 22 Jul 19

Jeff Loven

14:15 18 Jul 19

Great quality work on our board room table. Very professional.

Mary Cleveland

13:27 18 Jul 19

Paul Downs Cabinetmakers were recommended to build a conference room table for our firm. The table needed to fit into our new conference room. Every step in the process was mapped out and double checked by Paul Downs so the end product not only fit but was a magnificent object of beauty. Their craftsmanship exceeded our expectations and we are delighted to show our clients the end product.

GJ Hin

16:08 17 Jul 19

From the design process to the delivery, everything was flawless. Our company conference room table gets tons of compliments.

Tim Burke

13:41 16 Jul 19

Maggie Owens

13:26 16 Jul 19

Bill Shaw

17:01 15 Jul 19

We needed a larger conference room table with lots of technology added so it could also function as our Emergency Operations Center. Our Paul Downs Design Engineer showed us a host of options, talked us through the pro and cons and really made the process easy. Now we have the table. It's exactly as designed and expected. Thank you for a great experience. And it was affordable.

Nolan Guagenti

14:44 15 Jul 19

Paul, did a great job in a timely fashion and I would use him again for any future cabinet needs.

Samuel Saxton

14:53 10 Jul 19

We love our table. It sits in our companies largest and most used room. When you walk in the table exceeds the look and feel we wanted in our board room. The process of designing and installation went smoothly and easily. Thanks!!!

Ugo Chiulli

00:31 10 Jul 19

I have received TOP NOTCH service at every stage of my project.My project is likely one they are not aiming to get (two flip up 3'x6' custom conference room tables) but they certainly made me feel like it was a BIG deal to them.The attention I received at every stage was great. Small questions were welcomed and answered to my satisfaction.Fantastic company to work with!

Ginny Wooten

20:26 09 Jul 19

My law office needed a fabulous new conference room table. One large enough to hold a room of attorneys, and one beautiful enough to fit in with our historical office. Paul Downs delivered and we could not be happier - with the process AND the outcome!

Jessica Williams

12:17 05 Jul 19

The process of getting an idea to seeing the idea come to life is awesome. The Paul Downs team is great in relaying information and walking you through the process of getting exactly what you want and helping you fill your space.

david legendre

20:45 02 Jul 19

Joe Romano

17:30 02 Jul 19

Very good experience. Would use again.

B Lynch

15:10 01 Jul 19

The Paul Downs team did a fantastic job of turning my idea into reality. I'd been looking for the "right" conference table for 3 years when I found Paul Downs Cabinetmakers on the internet. After a brief conversation and a design consultation, they provided renderings for approval and then produced a beautiful conference table and credenza. Their work is first rate. I recommend them without reservation.

Tom Yshoc

16:14 27 Jun 19

Great people to work with. Excellent quality product. Delivery and installation was remarkable. Will definitely use their service again.

Ted Lorenz

23:09 17 Jun 19

From start to finish a great experience. We could not be happier with our custom conference table.

Erin Leydon Plummer

19:42 30 May 19

After researching custom furniture makers online we discovered Paul Downs. A few years passed between introducing our concept and moving into our new office space where we engaged Paul Downs and worked together. Our designer, Nathan, absolutely nailed it - he listened intently, researched our company independently, and asked the right questions to complete our vision. The custom, 16-person round table is an absolute work of art, along with the other pieces we purchased. Thanks for making this process personal, resulting in timeless pieces for our new corporate office!

Pattiann Peneno

12:05 01 Mar 19

beautiful quality and amazing people to work with

18:03 28 Feb 19

17:59 28 Feb 19

17:20 19 Dec 18

17:13 13 Dec 18

Out first conference table, looks exactly how it was presented to us, very easy to install, great working with them through the entire process. They really work to give you what you want.

Brian Marcks

14:27 11 Oct 18

They produce magnificent residential and commercial furniture. We built a new facility and looked for our conference room to be a focal point of our new project. We are proud of the work done on our new conference table and credenza. Everyone who take a tour has made a comment on how beautiful the table is they do great work in a timely manner. Our thanks to the team at Paul Downs.

Bryce Ewing

20:53 10 May 18

Excellent quality tables, they took a concept image and made it a reality.

Maschka Riedy Ries & Frentz Law Firm

21:31 23 Apr 18

We had a beautiful 14-foot custom table made for our largest conference room a year ago. The finish is still as beautiful as the day we got it! We love the brushed aluminum inlay! We consistently receive complements on the table. Thank you everyone at Paul Downs!

Meredith Spears

17:30 22 Mar 18

Great company to work with! The team walks you through every step, from table design to table care once it is installed. I would highly recommend working with Paul Downs!

Laura Thul Penza, AIA

21:48 15 Feb 18

We contacted Paul Downs Cabinetmakers to design a large conference table for a special client with very critical requirements, including extremely high technology performance and a high-level security installation, but within a tight time frame and budget. The experienced craftsmen at Paul Downs knew what needed to be coordinated with the client and with the design team, and the attention to detail and craftsmanship was beyond exceptional! With full confidence, I look forward to contacting them again in the future.

Mitch Thompson

18:20 13 Feb 18

Our office burned down in the Gatlinburg fire of 2016. I contacted Paul Downs Furniture because we wanted to add a statement to our new office that was just recently built back. What they were able to come up with is nothing short of amazing! The product itself is top notch, and they also help you understand each step in the process. (along with rendered drawings, etc) I highly recommend them for any custom furniture needs. Highly professional and the finished product is exactly what they say it will be. Everyone on our staff loves the table!

Keith D

21:40 30 Jan 18

I wanted a custom Board Room table that would really impress, and Paul Downs did not disappoint. The quality and beauty of the table is amazing! A true work of art. The installation was flawless, and their customer service is excellent. After the table was installed, I had a few questions about the table, and its care. Every person I spoke with was very kind, professional, and willing to help in any way. I would highly recommend Paul Downs Cabinetmakers for high quality furniture custom built just the way you want it.

John LiCastro

18:09 25 Jan 18

Joseph Kueter

23:40 12 Jan 18

Professional from design, delivery and installation. I would recommend Paul Downs.

Greg

17:21 04 Jan 18

Although I am 1000 miles away, I felt like Paul Downs was next door. The Paul Downs designer worked my local interior designer to match the table to my new office building design. The end product is beautiful and adds a special element to our conference room.

Jeff David

16:37 02 Jan 18

Needed a conference room table for a small business run out of the house. Finding a professional table that fit the room and our requirements proved challenging. I found Paul Downs on the web and worked through the design process with them and found their support exceptional. The table was delivered quickly (did I say I was on a tight timeline for a big event). The table has worked great for over a year now. I eventually had a minor issue with a hinge on the door for the power plugs coming slight loose but coincidentally Paul Downs contacted me within a few days to check up on the purchase. They immediately sent a video with instructions and a replacement part. Great service and still love the table.

Mallory Lajoie

14:55 21 Dec 17

Working with Paul Downs, specifically Don Wuest, has been a wonderful and inspiring experience. The workmanship of the product is of utmost quality but the service and professionalism take the product so much further. Every step of the way was treated as just as important as the last step. I felt very comfortable and confident with each staff member I came into contact with. I would definitely work with and specify Paul Downs again, hopefully in the near future. Thanks again...

Roland Koenig

17:17 20 Dec 17

Alisha Moorhead

17:00 20 Dec 17

Paul Downs worked with our company to meet our needs for the price range we were given. It was a great experience. They made sure everything was triple checked before production and shared the process along the way. I can't recommend them enough.

Leanne Lawrence

21:36 15 Dec 17

The team at Paul Downs provided excellent service and a gorgeous finished product for the new board of education table for our school district. Not only is the table gorgeous, but fully functions to meet our needs. I highly recommend this team. They listened as we described our needs, and from those dialogues they were able to propose solutions to best address those needs. There isn't anything we would change about the table!

Jeff Stage

16:02 14 Dec 17

After struggling with other vendors on a design for our new executive boardroom, I contacted Paul Downs Cabinetmakers. It was an incredible experience from the start. I began working with Nate Rossman and he immediately knew what I wanted and the vision I had for the room. After two conversations, he had a design in my hands that was spot on. I couldn't believe it. Nate also played a major part in helping with the AV connection with the table. Once the design was complete, Nate handed the build over to the project manager, Andy Cole, who did a great job from start to finish keeping me in the loop on the build process. The install was professional and clean. Words can’t express how great the room came out. Everyone here is ecstatic. The first words out of their mouths when they see the room is “Wow”!I highly recommend Paul Downs Cabinetmakers!Jeff StageRCN Telecom

David Murphy

23:29 13 Dec 17

Paul Downs delivered on every promise. The workmanship was outstanding and the process was seamless. We are very pleased with the end product and would not hesitate to use them again!!David MurphyAnkle & Foot Associates

Dan Morris

21:11 13 Dec 17

We were challenged by our client to create a very unique aesthetic on a relatively tight budget in a corporate boardroom. The Paul Downs team was able to quickly understand the project constraints and deliver a beautiful and well-designed piece of furniture. Our client is delighted and the aesthetic is perfect for the room.

Cristina Johnson

15:50 07 Nov 17

The company I work for, TMS Architects, worked with Paul Downs to create custom dining tables for the Greathorse Country Club in Hampden, MA. The client was looking to have several very large round 'farm/family' style tables for dining. It was difficult to find options that offered both the style, and size needed. Paul Downs was able to offer not only the size but also a custom pedestal, as well as a custom wood inlay design using silhouettes of the client's horses, and club logo. We were very happy with the final product, delivery, and assembly instructions.

Theresa K

17:38 26 Feb 16

From the first phone call, Paul Downs is 100% dedicated to excellence customer service and beautiful design. Our 3 new conference tables are stunning and well built. They were receptive to my design ideas and worked collaboratively with me. I have also provided excellent follow-up support well after our purchase.

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Category: Nightmare Scenario

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